SportTel Refund Policy
1. Introduction
At SportTel, we strive to provide the best experience for our users. This Refund Policy outlines the conditions under which refunds may be issued.
2. Eligibility for Refunds
Refunds are only applicable under the following circumstances:
- Duplicate payment due to a technical error.
- Unauthorized transaction reported within 1 hours of purchase.
- Service disruption for more than 72 hours due to a system failure on our end.
3. Non-Refundable Items
Refunds will not be provided in the following cases:
- Change of mind after purchase.
- Partial usage of a subscription plan.
- Failure to meet system requirements from the user’s side.
4. Refund Process
To request a refund, contact our support team at SPORTTEL.SHOP@GMAIL.COM with your payment details. Refunds, if approved, will be processed within 7-10 business days.
5. Changes to this Policy
SportTel reserves the right to update this Refund Policy at any time. Users will be notified of significant changes.